Privacy Policy

Information We Collect

Personal Information

When you enroll in our courses or contact us, we collect information that helps us provide better educational experiences. This includes your name, email address, phone number, and postal address. We also collect payment details when you register for paid programs, though financial information is processed through secure third-party payment processors.

Educational Data

As you participate in our programs, we collect data about your learning progress, assignment submissions, quiz results, and course completion rates. This helps us understand how students engage with material and where we can improve our teaching methods.

Technical Information

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and pages visited. We use this to maintain site functionality and understand how people use our platform.

How We Use Your Information

The information we collect serves specific purposes related to delivering quality financial education:

• Providing access to course materials and educational resources
• Processing enrollments and managing student accounts
• Communicating about course schedules, updates, and important announcements
• Responding to questions and providing student support
• Improving course content based on learning outcomes and feedback
• Meeting legal obligations under Australian education regulations
• Analyzing website performance and user experience

We don't use your information for purposes unrelated to education. You won't receive marketing emails unless you've specifically opted in, and you can unsubscribe at any time.

Legal Basis for Processing (Australian Context)

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, we process your personal information based on several lawful grounds:

How We Share Information

We don't sell your personal information to anyone. However, we do share data with specific service providers who help us deliver educational services:

Service Providers

We work with companies that provide essential services like web hosting, email delivery, payment processing, and learning management systems. These providers only access information necessary to perform their specific functions and are contractually obligated to protect your data.

Legal Requirements

Sometimes we're required to disclose information to comply with Australian law, respond to legal processes, or protect the rights and safety of our students and staff. This happens rarely and only when legally necessary.

Educational Partners

If we collaborate with other educational institutions or industry partners for specific programs, we'll inform you before sharing any information and get your consent when required.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. Here's what you can do:

Data Security

Protecting your information is something we take seriously. We use industry-standard security measures including:

• Encrypted connections (SSL/TLS) for all data transmission
• Secure servers with regular security updates and monitoring
• Access controls limiting who can view personal information
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy practices
• Backup systems to prevent data loss

While we implement strong security, no online system is completely immune to risks. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We keep your information only as long as necessary for educational and legal purposes:

When retention periods expire, we securely delete or anonymize your information so it can no longer identify you personally.

International Data Transfers

Some of our service providers operate servers outside Australia. When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Contracts requiring overseas providers to meet Australian privacy standards
• Using providers in countries with adequate privacy protections
• Implementing additional security measures for sensitive information

You have the right to ask about international transfers affecting your data and the protections we've implemented.

Cookies and Tracking

Our website uses cookies and similar technologies to function properly and improve your experience. Essential cookies enable basic features like page navigation and secure logins. Analytics cookies help us understand how people use our site so we can make improvements.

You can control cookie preferences through your browser settings. Disabling certain cookies might affect website functionality, but you'll still be able to access most content.

Children's Privacy

Our courses are designed for adults interested in financial analysis. We don't knowingly collect information from individuals under 18 without parental consent. If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss appropriate arrangements.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students via email and post the updated policy on our website with a new effective date.

Continuing to use our services after policy updates indicates your acceptance of the changes. If you disagree with updates, please contact us to discuss your options.

Complaints and Dispute Resolution

If you're concerned about how we've handled your personal information, we want to hear from you. Contact our privacy officer first, and we'll work to resolve the issue promptly.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're an independent authority that investigates privacy complaints.